Privacy Policy

Instyle is part of Instyle Contract Textiles Pty Ltd  (A.C.N. 003 212 057, A.B.N. 72 003 212 057) (“Instyle”).  The following companies are wholly owned subsidiaries of Instyle and as such, data information is shared to Vivid Textiles P/L ( New Zealand Reg GST no. 88 640 381 ) and Wovin Wall P/L ( A.C.N. 115 086 685  A.B.N. 14 115 086 685 ).

This privacy policy includes how our organisation uses the personal data we collect from you when you use our website and trade with us. 

Data we collect 

Instyle collects limited personal and / or company information such as company name, name, address, email address, contact numbers and company. In some credit scenarios, bank account details, credit card details and drivers licence numbers maybe requested.

How we collect your data 

You directly provide Instyle with most of the data we collect. We collect data and process data when you: 

  • Register online, enquire, request samples, reserve stock or place an order for any of our products.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How we use your data 

Instyle collects your data so that we can: 

  • Process your order, service and contact your business with updates and despatch details, payment arrangements, and if applicable manage your commercial credit account.
  • Email you with information on our products we think you might like.
  • Handle requests for commercial credit accounts.

When Instyle receives your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

How we store your data 

Instyle securely stores your data and will retain your data for marketing purposes until advised by email to cease. 

Marketing 

Instyle would like to send you information about our products that we think you might like, as well as those of our partner companies. 

If you no longer wish to be contacted for marketing purposes, please let us know by emailing esales@instyle.com.au.

Your data protection rights 

Instyle would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

  • The right to access – You have the right to request Instyle for copies of your personal data. We may charge you a small fee for this service. 
  • The right to rectification – You have the right to request that Instyle correct any information you believe is inaccurate. You also have the right to request Instyle to complete information you believe is incomplete. 
  • The right to erasure – You have the right to request that Instyle erase your personal data, under certain conditions. 
  • The right to restrict processing – You have the right to request that Instyle restrict the processing of your personal data, under certain conditions. 
  • The right to object to processing – You have the right to object to Instyle processing of your personal data, under certain conditions. 
  • The right to data portability – You have the right to request that Instyle transfer the data that we have collected to another organisation, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at esales@instyle.com.au.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org. 

How we use cookies 

Instyle uses cookies in a range of ways to improve your experience on our website, including: 

  • Keeping your products selected in our sample cart.
  • Understanding how you use our website.

Types of cookies we use

There are a number of different types of cookies, however, our website uses: 

  • Functionality – Instyle uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include the location you are in. A mix of first-party and third-party cookies are used. 
  • Advertising – Instyle uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Instyle sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites – The Instyle website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy – Instyle keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 February 2020. 

How to contact us – If you have any questions about Instyle’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at esales@instyle.com.au.